Integration of Kansei Engineering and Nudge Based Design Thinking for Patient Comfort in Healthcare Services
Healthcare often struggles to obtain patient comfort and autonomy, leading to confusion, frustration, and dependency on healthcare staff.In addressing this concern, this study is conducted to propose an integrative framework of Kansei Engineering (KE) and Nudge Theory (NT) within the Design Thinking (DT).It is a novel approach called KENT-DT.Utiliz